When a worker creates a profile at Mycare, they consent to a criminal and traffic conviction history check.
As part of our Trust & Safety process, we previously offered free Ministry of Justice (MoJ) criminal and traffic conviction history checks to all workers who joined Mycare prior to 1 March 2019.
For all workers who have signed up to Mycare from 1 March 2019 we now offer Police Vetting.
The difference between a Ministry of Justice criminal record check and police vetting is that the criminal record check only covers convictions. As well as your criminal record, police vetting can also include information on any contact you've had with the police.
When creating a job listing the person seeking care has the choice to select whether or not a MoJ is required to be able to apply. Workers will find that they may be able to apply for some jobs before their MoJ has been processed. If you are seeking care we have made it easy to see which worker profiles have a MoJ:
- Workers who have completed this important part of the process will have a green tick next to their MoJ check in their profile.
- A yellow circle with an exclamation mark means people seeking care should ask the worker about their MoJ check.
A copy of the completed check is stored in the workers Files on their Mycare profile. We encourage all workers to carry a copy of their check with them when attending interviews, and you are able to request to see this at any time.
Got questions or concerns about the criminal and traffic conviction history checks? Call the Customer Success Team at Mycare on 0800 677 700 or email email@example.com.