As part of our Trust & Safety process, we offer free Ministry of Justice (MoJ) criminal and traffic conviction history checks to all workers promoting their services at Mycare.
When a worker creates a profile at Mycare, they consent to a MoJ check. They're then required to complete the MoJ form we provide. Once the completed form is received by Mycare, it's sent to the MoJ for processing. Checks take approximately fifteen working days. Once completed, you'll get a copy of your MoJ check. Mycare will upload a copy to the file cabinet under your worker profile and update your MoJ status.
When creating a job listing the person seeking care has the choice to select whether or not a MoJ is required to be able to apply. Workers will find that they may be able to apply for some jobs before their MoJ has been processed. If you are seeking care we have made it easy to see which worker profiles have a MoJ.
How can a person seeking care tell what a worker’s Ministry of Justice status is?
- Workers who have completed this important part of the process will have a green tick next to their MoJ check in their profile.
- A yellow circle with an exclamation mark means people seeking care should ask the worker about their MoJ check
We encourage all workers to carry a copy of their MoJ check with them when attending interviews.
If a child or vulnerable person is receiving care, the worker should also be able to produce a recent police check from an approved agency, or give their permission for this process to take place. The NZ Police vetting service provides criminal history checks about potential and current employees or volunteers to approved agencies that provide care to children, older people and vulnerable members of society. New rules mean people who work with children must undergo this safety check.
Got questions or concerns about the Ministry of Justice check? Call the Customer Success Team at Mycare on 0800 677 700 or email firstname.lastname@example.org.