As part of our Trust & Safety process, we offer free Ministry of Justice (MoJ) criminal and traffic conviction history checks to all workers promoting their services at Mycare.
When a worker creates a profile at Mycare, they consent to a MoJ check. They're then required to complete the MoJ form we provide. Once the completed form is received by Mycare, it's sent to the MoJ for processing. Checks take approximately five working days. Once completed, you'll get a copy of your MoJ check. Mycare will upload a copy to the file cabinet under your worker profile and update your MoJ status.
A worker is unable to apply for jobs through Mycare until this check is completed. However, people seeking care may still contact workers who have yet to complete a MoJ check; we've made it easy for people seeking care to see at a glance what the MoJ status is.
How can a person seeking care tell what a worker’s Ministry of Justice status is?
- Workers who have completed this important part of the process will have a green tick next to their MoJ check in their profile.
- Workers whose MoJ check is underway will have an orange ‘pending’ triangle in their profile.
- A red question mark means people seeking care should ask the worker about their MoJ check.
We encourage all workers to carry a copy of their MoJ check with them when attending interviews.
If a child or vulnerable person is receiving care, the worker should also be able to produce a recent police check from an approved agency, or give their permission for this process to take place. The NZ Police vetting service provides criminal history checks about potential and current employees or volunteers to approved agencies that provide care to children, older people and vulnerable members of society. New rules mean people who work with children must undergo this safety check.
Got questions or concerns about the Ministry of Justice check? Call the Customer Success Team at Mycare on 0800 677 700 or email firstname.lastname@example.org.