Notifications at Mycare

These are the types of notifications you can get from Mycare:

• Messages: Communication from clients 
• Reminders and suggestions: Visit reminders, helpful tips to improve your profile, and other messages related to your activities on Mycare
• Updates and tips: Events, surveys, product updates, newsletters, blog articles and information from Mycare
• Policy and community: Updates on Mycare’s policies and relevant updates for Mycare’s community
• Account support: Messages about your account, your visits, security and privacy info, and customer support requests

How you get notifications

These are the ways you can get notifications from Mycare:

• Email: Sent to the email address in your Mycare account
• Text (SMS): Sent to the mobile phone number in your Mycare account
• Phone: Calls to the phone number in your Mycare account

Got questions about notifications or alerts? Contact Mycare's Customer Engagement Team on 09 887 9777 or at hello@mycare.co.nz.