Looking for work

Worker General

• Can I be a worker on Mycare?
• Your responsibilities as a worker on Mycare

Finding the perfect roles

• Applying for listings and receiving opportunities
• Being ready for interviews
• Negotiating pay rates
• Contracts
• Managing your work and clients
• Providing quality support

Worker Trust and safety

• What trust and safety verifications do I need to complete?
• Completing your trust & safety checks
• Insurance for workers
• Build trust with good feedback
• Care worker challenges & how to overcome them
• What if I no longer want to work with a client?

See all 7 articles

Pay and Fees

• Payment and Service Fee
• When do I get paid?
• Getting paid for mileage and expenses
• What if a client suggests booking care and making payments outside of Mycare to avoid paying fees?
• Worker payment report

Contracting - what you need to know

• What does it mean to be an independent contractor?
• Tax as a contractor
• Travel and expenses
• How to file an IR3
• ACC levies
• Kiwisaver

See all 10 articles

Worker Account and profile

• How to verify my COVID vaccine certificate?
• How to update availability and hide my profile
• How do I reset my password?
• How to edit your worker profile
• How do I view listing/jobs in my area?
• Notifications at Mycare

Best Practice Guidelines

• Best Practice
• Professional Boundaries
• Fonofale
• Tikanga