Mycare is designed to help you find the support you need and, book and pay your worker safely and securely online. When you create your first listing, we’ll ask you to add your credit or debit card details.
Every visit booked at Mycare is cashless. When you book your visits, your securely stored payment method is charged seamlessly. You can find the payment information for your visits under the Payment tab in your profile.
All payments are held in a third party account before being transferred to the worker after their visit has been completed and approved.
Learn more about topping up your account.
Need help or have questions? Contact the Customer Engagement team on 0800 677 700 or by email at hello@mycare.co.nz
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