Logo
Submit a request
Sign in
  1. Mycare
  2. Looking for care

Looking for care

Got a question about finding help or support on Mycare?

Getting started

  • What is Mycare?
  • How do I join Mycare?
  • What areas does Mycare cover?
  • Creating a listing
  • Finding care and support
  • Managing and editing your listings
See all 14 articles

Trust and safety

  • Trust and safety at Mycare
  • Criminal and traffic conviction checks at Mycare
  • Interviews: Mycare’s top 10 tips
  • Screening workers
  • Establishing boundaries and why they matter
  • Personal property protection
See all 12 articles

Account and profile

  • Invite a co-organiser to your Mycare account
  • How can I reset my password?
  • How can I delete my profile?

Payments and Fees

  • What does it cost?
  • Service fee for clients
  • Pay and agreements
  • What if a worker suggests booking care and making payment outside Mycare to avoid paying fees?
  • Credit and debit card information
  • Cashless payments
See all 9 articles

Individualised Funding

  • Access Community Health and Mycare
  • Enliven and Mycare
  • Florence Nightingale and Mycare
  • Geneva and Mycare
  • Health Care New Zealand and Mycare
  • Lifewise and Mycare
See all 8 articles
Logo