Looking for care
Got a question about finding help or support on Mycare?
Getting started
How it works
- Finding care and support
- Creating a listing
- Managing and editing your listings
- Contacting workers at Mycare
- Screening workers
- I can't find a suitable worker in my area
Payments and Fees
- What does it cost?
- Service fee for clients
- Pay and agreements
- What if a worker suggests booking care and making payment outside Mycare to avoid paying fees?
- What is the $1 charge on my credit/debit card?
- What do you do with my credit or debit card details?
Account and profile
Disability Support Services
Trust and safety
- Trust and safety at Mycare
- Ministry of Justice checks
- Safety when choosing a worker or volunteer
- Safety checking children’s workers
- Insurance for all workers
- Personal property protection