Completing your trust & safety checks

For safety and credibility, everyone registered with Mycare is required to authenticate their identity by verifying their:

• Email address
• Physical (home) address
• Mobile number.

We’ll guide you through this process as you build your Mycare profile.

Everyone wishing to seek paid or voluntary work via Mycare also needs to complete a criminal and traffic convictions check. We'll send you the form to request this check, then file it in your file cabinet when the Police Vetting Agency returns it to us.

Mycare wants everyone to be safe when offering or receiving services; read more about building trust at Mycare.

Need help or have questions? Contact the Customer Enagagement team on 09 887 9777 or by email at hello@mycare.co.nz