Am I Insured?
Yes, as a worker on Mycare, you are insured through Vero Insurance. The insurance policy covers Professional Indemnity and Public Liability. For each hour of work that a worker is paid through Mycare, workers have the benefit of the following insurance with Vero Liability:
- Public Liability - up to $1,000,000 per claim
- Professional indemnity cover - up to $1,000,000 of annual aggregate cover
For all claims, there is an excess of $1000.
You can find more information about the types of insurance here:
Public liability insurance protects you in the event that accidents occur, and a claim is subsequently made against you.
Insurance protection for claims for breach of professional duty or negligence resulting in financial loss.
Note: The acceptance of each claim is up to the insurer and Mycare cannot 100% guarantee that the claim will be approved.
When/how can claims be made?
You can make a claim as long as there is a signed contract and bookings in place on Mycare before the event happens.
If you think you need to make a claim please call the Customer Service team at Mycare at 09 887 977 or email hello@mycare.co.nz.
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