Putting your best foot forward is crucial when you want a job, even if it’s for just a few hours a week. Our tips will help you prepare for interviews:
Confirm the date and time. Double-checking the day before can be a great way to ensure everything is still going ahead, while also confirming with the client that you are keen and ready for the interview.
Bring Supporting Documents. Since the client’s safety and well-being is all-important, clients and their families/whanau will want to ensure you're honest and reliable. They may ask for you to show them photos or originals of relevant documents for the role. This can include:
- Police vetting
- Certificates or qualifications
- Driver’s licence
Consider questions they may ask.
- Do you have experience with this type of care?
- Do you have experience with this type of equipment?
- Do you have a car?
- How would you handle someone who’s angry, frustrated or scared? How would you respect their dignity?
- Is there anything about this job that you wouldn’t be prepared to do?
Be positive and have your own questions ready. This helps to show that you’re interested in the person who needs support. And remember you want the job to be a good fit for you, too. Ask the right questions to help you decide if your skills, experience, knowledge, available time and goals match the role. What would your responsibilities be? Ask for explanations if you don’t fully understand.
If they're not at the interview, ask to meet the person you’ll be assisting. You’ll spend lots of time with your client. A desire to meet them and speak directly to them about their needs and wishes (even if another family member helps to organise their care), shows that you recognise the importance of your compatibility, and displays your commitment to creating a genuine bond.
Thank the client/organiser. Ask when they will inform you of their decision.
Need help or have questions? Contact the Customer Enagagement team on 09 887 9777 or by email at firstname.lastname@example.org