Helping others often takes place in a client’s own home. Some clients may be more at risk than others of being taken advantage of in terms of financial abuse or belongings being stolen. Mycare conducts criminal history checks and safety vets all workers before allowing use of the platform. However, it is still recommended to be vigilant and take steps to protect your personal property.
Keeping belongings safe
It is recommended to keep an inventory list of all valuable belongings. Note down the item, location and its worth. It is best to keep this list saved somewhere outside of the home, either with another family member or in a digital copy inside your emails or on a hard drive. If you have concerns regarding certain valuables being stolen then it is recommend to secure these valuables away before a workers visit.
All prescription medications are also recommended to be safely stored away and amounts noted in an inventory list kept offsite.
Keep all cash, debit cards/credit cards and cheque books stored securely out of sight. If you are an organiser for a senior family member and are worried about your loved ones memory of spending or vulnerability of financial abuse, then it is recommended to only leave small amounts of cash on the person each time there is a booked worker visit and keep debit/credit cards and cheque books offsite.
If a caregiver is required to make purchases for the client then retain all receipts and check against bank statements. In these situations it may be best to have a prepaid debit card loaded with the required amount of money.
Do not leave cash lying about the home.
If you suspect you or your loved one has been taken advantage of then please contact Mycare and the appropriate authorities to file a complaint.
Need help or have questions? Contact the Customer Engagement team on 09 887 9777 or by email at email@example.com