These are the types of notifications and alerts you can get from Mycare:
- Messages: Communication from workers or clients
- Reminders and suggestions: Visit reminders, helpful tips to improve your profile, and other messages related to your activities on Mycare
- Updates and tips: Events, surveys, product updates, newsletters, blog articles and information from Mycare
- Policy and community: Updates on Mycare’s policies and relevant updates for Mycare’s community
- Account support: Messages about your account, your visits, security and privacy info, and customer support requests
How you get notifications
These are the ways you can get notifications from Mycare:
- Email: Sent to the email address in your Mycare account
- Text (SMS): Sent to the mobile phone number in your Mycare account
- Phone: Calls to the phone number in your Mycare account
Got questions about notifications or alerts? Contact Mycare's Customer Engagement Team on 09 887 9777 or at hello@mycare.co.nz.
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